LegalPrivacy Policy

National Filings (“we”, “us”, “our”) is a private professional services firm that helps individuals, businesses and NGOs with company registration, GST, income tax, TDS, trademark, NGO, PF and ESI, and licence work.

This policy explains what personal information we collect when you use this website or our services, why we collect it, who we share it with, and the choices you have. It is written to follow the Digital Personal Data Protection Act, 2023, and the Information Technology Act, 2000, with the rules made under them.

We only ask for what a particular service needs. Depending on the work, this may include:

You give us most of this directly, over WhatsApp, phone, email or in person. Sometimes we receive it from government portals while working on your file, for example a GST or income tax record we download with your permission.

We use your information to:

• prepare, file and follow up on the registrations, returns and applications you ask us to handle;
• reply to your enquiries and send you updates, reminders and due-date alerts about your work;
• send quotes and invoices, and keep our accounts;
• meet our own legal, tax and record-keeping obligations; and
• improve this website and our services.

We process your information because you have consented to it or asked us to provide a service, or because the law requires it. We will not use your documents for anything unrelated to the work you gave us.

We do not sell or rent your personal information. We share it only when your work needs it, or when the law requires it:

• Government departments and portals, such as the GST, Income Tax, MCA, EPFO, ESIC, IP India, FSSAI and Udyam portals, when we file on your behalf.
• Professionals working on your file, such as chartered accountants, company secretaries or advocates, who are bound to keep it confidential.
• Service providers we use to run the business, such as cloud storage, email, WhatsApp and website analytics. They may only use your information to provide their service to us.
• Authorities, when a court, regulator or law requires us to disclose it.

We take reasonable care to protect your documents from loss, misuse and unauthorised access. Access is limited to the people working on your file, and portal passwords and digital signature certificates are handled only for the filing you have approved.

No method of sending or storing information is completely secure. If a breach affects your personal information, we will tell you and the relevant authorities as the law requires.

We keep your information while we are working for you, and afterwards for as long as tax, company and other laws require us to keep records, or as long as we need it to deal with a query or dispute about our work. After that we delete it or return it to you.

You can ask us to:

• tell you what personal information we hold about you and how we use it;
• correct information that is wrong or incomplete, or update it;
• delete your information once it is no longer needed, unless the law requires us to keep it;
• withdraw your consent, which stops future use but may mean we can’t finish work that depends on it; and
• nominate someone to act for you if you die or become unable to act.

To make a request, message us on WhatsApp. We may ask you to confirm your identity first.

This website does not use advertising cookies. If analytics is switched on, we use Google Analytics, which sets cookies to measure visits and page views. You can block or delete cookies in your browser settings, and the site will still work.

Our services are meant for adults. Where a filing needs a minor’s details, for example a family trust or a dependant’s tax record, we collect them only from a parent or lawful guardian, with their consent.

This site links to government portals, WhatsApp, Google and other sites that we don’t control. Their own privacy policies apply when you use them.

We may update this policy as our services or the law change. The date at the top of this page shows when it was last changed. If a change is significant, we will tell our current clients.

If you have a question or complaint about how we handle your personal information, contact us and we will respond as soon as we can.

• WhatsApp: message us
• Phone: +91 89391 01000
• Post: Corporate Office No 27, 1st Floor, Pallavaram to Main Road, Karaima Nagar, Kundrathur, Chennai, Tamil Nadu 600069

If you are not satisfied with our response, you can complain to the Data Protection Board of India.