LegalRefund Policy
Clear rules on what we refund, what we can't, and how to ask.
Last updated 30 September 2026
At a glance
Cancel before we start
Full refund of our professional fee.
Work partly done
Refund for the part not yet done.
Government fees
Paid to departments and can't be recovered by us.
Extra payments
Duplicate or excess amounts refunded in full.
On this page
1What this policy covers
This policy explains when we refund the professional fee you pay National Filings for a service. If your written quote or engagement letter says something different, that document applies to that piece of work.
Our fees and payment terms are also covered in our Terms and Conditions.
2Government and third-party fees
Some amounts are paid out on your behalf and cannot be recovered by us once paid. These are not refundable:
- Government fees, filing fees, late fees and penalties paid to a department or portal
- Stamp duty and notary charges
- Digital Signature Certificate (DSC) charges paid to the certifying authority
- Name reservation, trademark, copyright and other statutory application fees
If a department itself refunds a fee, we pass the amount on to you once it is received.
3When you can get a refund
Before work starts
If you cancel before we begin work, we refund the professional fee in full, less any government or third-party costs already paid for you.
Work partly done
If you cancel after we have started, we refund the part of the professional fee for work not yet done. We explain the stage your work has reached and how the amount was worked out.
Work completed
Once an application or return has been filed, or the agreed work is complete, the professional fee is not refundable.
Duplicate or extra payments
If you pay twice or pay more than the agreed amount by mistake, we refund the extra amount in full.
4Rejections, queries and objections
Approvals are decided by government authorities, so a query, objection or rejection by a department is not by itself a reason for a refund. We will tell you what the authority needs and help you respond as part of, or in addition to, the agreed scope.
If an application is rejected because of a mistake on our part, we will correct and re-file it without charging a further professional fee.
5How to request a refund
Contact us with your name, the service, and your payment reference or date:
- WhatsApp: message us
- Phone: +91 89391 01000
We confirm the refund amount with you before processing it.
6How refunds are paid
Approved refunds are paid to the original payment method, or by bank transfer if that isn't possible. We'll tell you when the refund has been sent.
7Changes to this policy
We may update this policy from time to time. The version on this page applies to payments made after the date shown above.
8Company details
- Business name
- National Filings
- Office
- Corporate Office No 27, 1st Floor, Pallavaram to Main Road, Karaima Nagar, Kundrathur, Chennai, Tamil Nadu 600069
Get directions - Phone
- +91 89391 01000
- Business hours
- Monday - Saturday: 9:00 am - 7:00 pm
- Sunday: Closed
- Service area
- PAN India. We serve clients in every state, mostly online, from our office in Chennai.
National Filings is a private consultancy. It is not a government department and is not affiliated with, or endorsed by, any government body or portal. Portal names on this website only describe the filings we handle.
Need to discuss a payment?
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